NEXThink S.A.

NEXThink SA was founded in 2004 within the artificial intelligence laboratory of the Swiss Federal Institute of Technology Lausanne (EPFL). NEXThink develops and distributes a unique, patented solution – NEXThink V4 – devoted to user--‐centric IT analytics and real--‐time user experience monitoring. This matchless visibility gained from the perspective of every end--‐user empowers IT departments to optimize and transform their IT workplace and maximize the value and security of IT services. Its multicultural team, which combines business acumen with sound technical expertise, as well as strategic partnerships with key players in the IT service management market (including IBM, Unisys, EADS/Casidian and others) ensure NEXThink’s commitment to its clients while enhancing its credibility and market position. On the Swiss marketplace, NEXThink was awarded several contracts by the Swiss Confederation, the city of Geneva and Lausanne University Hospital (CHUV), to give just a few examples. Beyond the Swiss borders, NEXThink was chosen by the French Ministry of Defense to manage more than 250,000 desktops.
Faced with a radical revolution in their Data Center (mobility, virtualization, cloud computing, and more), together with increasingly more demanding user needs and greater economic constraints, IT managers must constantly adapt the services they provide to their end--‐users by ensuring perfect quality, while retaining full control of the infrastructure and minimizing costs. Even though the end--‐user infrastructure is vital in terms of how a service’s value chain is perceived and can represent up to 30% of the IT budget, desktops have often tended to be an afterthought and neglected in favor of the Data Center’s servers and network. However, as the IT landscape is changing radically, the spotlight is now on the end--‐users as the focus of IT interest.

 

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